Terms and Conditions

Please read these terms and conditions carefully. By accessing or using our websites, mobile applications, or other products, you agree to be bound by these terms of use and all terms incorporated by reference. If you do not agree to all of these terms, do not use our websites, mobile applications or other products.

Major Tech reserves the right to change or modify the Terms and Conditions at any time and in our sole discretion. Your continued use of our website, mobile applications and other products will confirm your acceptance of the revised Terms and Conditions. We encourage you to frequently review the Terms and Conditions to ensure that you understand the terms and conditions that apply to your use of the Services. If you do not agree to any of the amended Terms and Conditions, you must refrain from using the Services and contact Major Tech for clarification.

1. Privacy Policy

Please refer to our Privacy Policy for information on how Major Tech collects, uses, and discloses any of your personal information.

2. Terms and Conditions of Sale

Should you choose to purchase goods from Major Tech, our Terms and Conditions of Sale will apply. These Terms of Sale are subject to change without notice, at any time and at Major Tech’s sole discretion. It is advisable to review these Terms of Condition with any new purchase

3. Pricing

All prices on the Major Tech website are inclusive of GST. Major Tech prices are “List Price” and represent the suggested retail price of the products from Major Tech. All prices, discounts, and promotions posted on the Major Tech website are subject to change without notice. The price charged for a product will be the price set on the website at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable. Price increases will only apply to orders placed after the time of the increase.

4. Returns Policy

Returned Product Conditions:

Products will only be accepted for a return within the first month of purchase subject to Major Tech’s approval and as per the requirements listed below:

  • Products are unopened and in the original packaging for resale purposes.
  • Proof of purchase needs to be presented on request
  • Once returned to Major Tech, products will be thoroughly inspected to ensure no damage has been done to either the product or packaging and it is still in a resalable condition. If the product is unopened or has a manufacturing fault, you will be refunded, or the product will be replaced as per your preference.

5. Product Warranties

Major Tech offers a limited two (2) year product warranty.

The warranty granted by Major Tech is in respect of product faults that are as a result of a manufacturing defect. Customers cannot claim under the warranty for products that have been damaged due to negligence and/or incorrectly installed, connected, or used. All products under question will be examined by our repairs department to determine if the product is in fact defected or if it has been misused.

The warranty applies from the date of delivery or collection. The following steps need to be followed when submitting a warranty claim:

  • The claim must be submitted in writing with images and must document the defect relating to the product. The claim needs to be given to Major Tech by the Customer within 30 (thirty) days of the defect first becoming apparent to the Customer
  • The relevant product must be made available to Major Tech for inspection in order to determine the validity of the claim
  • The defect must have arisen as a direct result of the manufacturing process and not due to negligence or misuse on behalf of the customer
  • Major Tech shall be entitled to either repair or replace the defective product
  • Should Major Tech elect to replace the defective product, the defective product will become the property of Major Tech
  • The product must not have been dismantled, altered, or tampered with.
  • Products need to be kept in keep the original packaging if the warranty is being claimed within the first three months of the purchase
  • Major Tech will not accept any claims for product defects outside of the warranty period.

6. Liabilities Disclaimer

 Major Tech products comply to specific safety standards. These ratings can be found directly on the products, on the packaging, on our website and in the corresponding catalogue. We expect customers to buy the correct meters and tools that comply with the recommended safety standards needed for the customers application. Major Tech recommends that all products requiring electrical installation are carried out by a qualified electrician.

Major Tech shall not be held liable for any losses, liabilities and damages, costs and expenses (including legal fees, disbursements and costs of investigation, litigation, settlement, judgement), fines, interest and penalties in respect of any claims arising out of the incorrect, poor and/or negligent installation, connection and/or use of the products by the Customer or any third party (“Losses”) and the Customer hereby indemnifies, holds harmless and agrees to defend Major Tech from any and all such Losses.

7. Disclaimer

The information contained in this website is for information purposes only. The information is provided by Major Tech and while we make every effort to keep the information up to date and correct, we do not guarantee, completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. Through this website, you are able to link to other websites which are not under the control of Major Tech. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement from Major Tech.

Every effort is made to keep the website up and running at all times. However, Major Tech takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to any technical failure that is beyond our control.

8. Electronic Communications

When you use Major Tech’s websites, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

9. Copyright

All content included in or made available through any Major Tech website, such as text, graphics, logos, slogans, icons, images, video clips, digital downloads, data compilations, and software is the property of Major Tech protected by South African and international copyright laws. Any infringements without consent by Major Tech will result in legal action.

10. Trademarks

Major Tech logos, slogans and the Major Tech Man are trademarked and are the property of Major Tech protected by South African, Australian and international trademark laws. Any infringements without consent by Major Tech will result in legal action.

11. Patents

Major Tech products and designs are the property of Major Tech protected by South African, Australian and international patents. Any infringements will result in legal action.

12. Third-Party Content

Major Tech may provide third-party content on Services and may provide links to web pages and content of third parties as a service to those interested in this information. Major Tech does not control, endorse or adopt any Third-Party Content and makes no representation or warranties of any kind regarding the Third-Party Content, including without limitation regarding its accuracy or completeness. You acknowledge and agree that Major Tech is not responsible or liable in any manner for any Third-Party Content and undertakes no responsibility to update or review any Third-Party Content. Users use such Third-Party Content contained therein at their own risk.